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Vacancy Information

Credit Hire Recoveries
Vacancy Reference Number:1701-67SH
Location: North West
Salary:
Description: Our client, a well established, leading Accident Management company are seeking a credit hire recoveries handler to join their team in Warrington.

You will be responsible for the recovery of monies from third parties with a view to ensuring that all clients’ claims are professionally and swiftly dealt with, whilst at all times enhancing business processes and achieving business objectives.

As a Credit Hire Recoveries Handler your job demands being organised and having excellent relationship building and negotiation skills. The position will also require a determination to succeed and the building of strong relationships with Insurers and other team members.

To apply for this role, the successful candidate must have the following skills:

  • Must be able to work in a target driven, challenging and fast paced environment, whilst understanding the commercial needs of the business
  • Attention to detail and an analytical nature is desired, in order to assess potential complex cases
  • You will be required to understand and interpret Case Law in respect of Credit Hire recovery and Liability Disputes
  • Excellent negotiation skills are necessary to ensure you are obtaining the best recovery for the clients
  • Able to organise and prioritise your day using the client own case Management System, therefore excellent time management skills are required
  • You will eventually be responsible for your own Account of approximately 80 cases. Therefore the ability to work on your own initiative is essential, whilst also helping the Team to work towards set KPI’s
  • Good communication skills across all levels are required, given you will be working predominately on the telephone with Insurers, Client’s, Solicitors and Repairers.
  • Be able to spot Insurer Trends / Tactics to assist the full recoverability of the claims
  • Escalate where necessary any Insurer issues to the Recoveries Managers.
  • Ensure our collective target’s are attained, specifically the reduction of our Aged debt
  • Constantly initiate and evaluate opportunities to enhance performance across all areas of the recovery operation
  • Any other duties reasonably requested by Management

    Knowledge skills and experience required for this role:

  • Solid accident management and operational experience
  • CREDIT HIRE EXPERIENCE IS ESSENTIAL.
  • Motor claims experience is essential
  • Sound judgment and technical knowledge, together with commercial awareness.
  • Must have excellent interpersonal and communication skills.
  • The ability to use initiative at all times and make decisions when necessary
  • Be PC literate having a good knowledge of Microsoft

    How to Apply

    If you would like more information regarding this exciting opportunity please forward your CV in confidence or contact Stuart Holland on 0845 5436288 quoting reference 1701-67SH.

    Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your application has not been successful.

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    For more information contact us at jobs@irsrecruitment.co.uk and attach your CV