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Vacancy Information

SME Renewals Advisor Cross Class Commercial
Vacancy Reference Number:1702-29DH
Location:
Salary:
Description: Our client is looking to recruit a Cross Class Commercial SME Renewals Advisor to join their team in Macclesfield. Your role will be to handle inbound and outbound calls dealing with existing customers regarding the renewal of products, whilst using customer care to increase and retain the Company’s customer base.

Key Objectives

  • To maximise retention and cross-selling opportunities in adherence with objectives.
  • To meet and exceed individual and team targets and objectives.
  • To adhere to internal referral procedures.
  • To communicate confidently and effectively with customers both internally and externally.
  • To be aware of & comply with the rules & requirements of FSA
  • To support colleagues by sharing knowledge and expertise.
  • To develop self in order to maximise personal contribution to the job.

    Key Skills and Experience Essential

  • 12 months previous experience in an insurance environment.
  • The ability to work on own and as part of a team.
  • Successful achievement of own objectives.

    Desirable

  • Experience of dealing with renewals.
  • Knowledge of the principles of insurance & core products.
  • Qualifications and Educational Requirements

    To apply for this role you must have the following skills:

  • A confident can do approach to problem solving.
  • Excellent communication skills.
  • Strong interpersonal skills.
  • Ability to work under pressure
  • Ability to meet targets/objectives
  • Highly motivated

    How to apply:

    To apply for this role, please forward your CV in confidence quoting reference 1702-29DH. Alternatively, if you would like more information about this exciting opportunity please contact a member of our team.

    Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your application has been unsuccessful.

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    For more information contact us at jobs@irsrecruitment.co.uk and attach your CV