0845 543 6288
Account Executive Wales £30000 | Account Executive East Midlands £0 | Account Executive South West £40000 | Other North West £18000 | Broker North West £50000 | North West £80000 | Account Handler West Midlands £42000 | Account Handler Yorkshire £35000 | Account Handler South West £35000 | Account Handler £26000 | Claims £25000 | Claims North West £23000 | Account Executive £45000 | Account Handler West Midlands £22000 | Underwriter South East £30000 | Underwriting London £85000 | Loss Adjusting South East £35000 | Other South West £100000 | Other West Midlands £100000 | Other Yorkshire £100000 | Claims Manager North West £55000 | Other North West £30000 | Underwriting North West £50000 | Other North West £30000 | Claims Manager North West £55000 | Other North West £60000 | Other North West £32000 | Other North West £40000 | Account Handler North West £35000 | Sales & Business Development North West £25000 | Other North West £20000 | Other North West £16000 | Claims North West £20000 | Account Handler North West £18000 | Account Handler London £55000 | Property Claims Handler £24000 | Account Handler £25000 | Account Executive London £45000 | Sales & Business Development North West £50000 | Other North West £40000 | Sales & Business Development £40000 | Sales & Business Development West Midlands £80000 | Claims North West £25000 | Other £30000 | Claims South East £35000 | Account Handler North West £35000 | Underwriter £30000 | Claims South East £70000 | Account Handler £17000 | Account Handler London £45000 | Account Handler £24000 | Account Handler £27000 | Loss Adjusting £35000 | Loss Adjusting £35000 | Loss Adjusting £35000 | Account Handler £25000 | Account Handler North West £25000 | Account Handler £35000 | Account Handler £25000 | Claims £45000 | Account Handler £20000 | Other £18000 | Account Handler £25000 | Account Handler £16000 | Other £60000 | Account Handler £40000 | Account Handler £45000 | Loss Adjusting £45000 | Account Handler North West £27000 | Account Handler North West £32000 | Account Handler North West £28000 | Account Handler North West £18000 | Other North West £25000 | Claims South West £30000 | Other North West £30000 | Sales Support South West £17000 | Underwriter £25000 | Sales & Business Development East £30000 | Sales & Business Development £18000 | Other £27000 | Other West Midlands £16500 | Risk Management West Midlands £35000 | Account Handler North West £25000 | Other North West £35000 | Wording Technician North West £30000 | Sales & Business Development £18000 | Account Handler £20000 | Other £22000 | Other £30000 | Other North West £30000 | Compliance & Regulatory North West £50000 | Sales & Business Development North West £40000 | Account Handler North West £25000 | Commercial Underwriter North West £30000 | Account Handler North West £25000 | Loss Adjusting £30000 | Loss Adjusting £25000 | Sales Support £18000 | Other £18000 | Account Executive East Midlands £60000 | Broker East Midlands £40000 | FNOL Claims Handler North West £17000 | Other North West £18000 | Claims North West £20000 | Account Executive East £40000 | Account Handler East Midlands £35000 | Account Executive East Midlands £60000 | Other North West £22000 | Account Handler Yorkshire £40000 | Other Wales £25000 | Other £20000 | Other North West £25000 | Underwriting Assistant North West £25000 | Underwriting North West £40000 | Compliance & Regulatory North West £30000 | Other North West £25000 | Other North West £20000 | Personal Lines £18000 | Sales & Business Development £18000 | Account Handler North West £30000 | Broker London £30000 | Sales & Business Development East £45000 | Sales & Business Development East £70000 | Account Handler £35000 | Sales & Business Development South East £50000 | Account Handler South West £35000 | Other £19000 | Other Yorkshire £24000 | Other £16000 | Claims North West £23000 | Underwriting Team Leader Wales £000 | Account Handler £35000 | Account Handler £35000 | Account Executive South East £50000 | Account Handler South East £50000 | Account Executive South East £50000 | General Management London £80000 | Account Handler North West £24000 | Sales & Business Development West Midlands £65000 | Account Handler East Midlands £40000 | Account Handler West Midlands £40000 | Development Underwriter North West £40000 | Claims North West £16500 | Claims North West £40000 | Claims Yorkshire £40000 | Personal Lines North West £22500 | Account Handler Yorkshire £24000 | Sales & Business Development East £25000 | Healthcare North West £15000 | Claims East £15000 | Account Handler East £30000 | Claims North West £18000 | Account Handler North West £30000 | Account Executive £50000 | Account Executive North West £60000 | Other North West £40000 | Sales & Business Development South East £28000 | Sales & Business Development South East £45000 | Sales & Business Development North West £28000 | Account Handler London £30000 | Account Handler Yorkshire £40000 | Broker Technician North West £50000 | Account Executive North West £60000 |

Vacancy Information

Team Leader
Vacancy Reference Number:1703-34TW
Location:
Salary:
Description: Our client is looking to recruit a motivated and ambitious Team Leader within their SME Commercial and Personal lines division. The successful candidate will be responsible for a team of commercial / personal lines account handlers

Main Duties

Leadership, management and development of a high performing team.

Drive increases in the teams Operational Efficiency.

Co-ordinate and monitor the workflow of the team.

Analyse, review and quantify statistics to identify problem areas, patterns and trends.

Ensure Service Standards are met.

Ensure the team achieve compliance with all regulatory requirements.

Continually seek ways to improve Customer Service.

Train, coach and develop staff.

Monitor and control the quality of work.

Play an active part in supporting the Regional Operations Manager, contributing to planning and strategy.

Skills & Experience

Knowledge of all Microsoft applications with particular emphasis in managing a range of Excel Spreadsheets is required.

A sound understanding of company procedures and HR practices

Evidence of, coaching and motivational skills

Evidence of exceeding expectations and KPI s

Previous experience of managing a team.

Knowledge of the Commercial Insurance market is preferred although not essential.

Key Competencies

Strong team player with a positive attitude and outlook.

Strong leadership skills with the ability to lead by example and work under pressure to achieve deadlines

Self motivated and achievement orientated, with the confidence and ability to influence others at all levels

Excellent communication and presentation skills

High level of motivation, drive, enthusiasm and commitment

Strong analytical skills for data interpretation and an eye for detail

Good organisation and task planning skills with a systematic, thorough and logical approach to task completion.

A good decision maker willing to accept responsibility is vital

A desire to coach and develop staff for success.

How to apply

Please forward your CV in confidence to jobs@irsrecruitment.co.uk quoting reference 1703-34TW or visit www.irsrecruitment.co.uk and use the same reference, alternatively if you would like more information please contact Anthony Weall on 0161 601 4860.

 
For more information contact us at jobs@irsrecruitment.co.uk and attach your CV