0845 543 6288
Broker North West £18000 | Broker North West £50000 | North West £80000 | Claims £25000 | Claims North West £23000 | Underwriter South East £30000 | Underwriting London £85000 | Other South West £100000 | Other West Midlands £100000 | Other Yorkshire £100000 | Other North West £30000 | Underwriting North West £50000 | Other North West £30000 | Other North West £60000 | Other North West £32000 | Other North West £40000 | Other North West £20000 | Other North West £16000 | Claims North West £20000 | Other North West £40000 | Claims North West £25000 | Other £30000 | Claims South East £35000 | Underwriter £30000 | Claims South East £70000 | Account Handler £17000 | Claims £45000 | Other £18000 | Other £60000 | Other North West £25000 | Claims South West £30000 | Other North West £30000 | Underwriter £25000 | Other £27000 | Other North West £35000 | Other £22000 | Other £30000 | Other North West £30000 | Other £18000 | Broker East Midlands £40000 | Other North West £18000 | Claims North West £20000 | Other North West £22000 | Other Wales £25000 | Other £20000 | Other North West £25000 | Underwriting North West £40000 | Compliance & Regulatory North West £30000 | Other North West £25000 | Other North West £20000 | Broker London £30000 | Account Handler South West £35000 | Other £19000 | Other Yorkshire £24000 | Other £16000 | Claims North West £23000 | Account Handler £35000 | Sales & Business Development West Midlands £65000 | Account Handler East Midlands £40000 | Development Underwriter North West £40000 | Claims North West £16500 | Claims North West £40000 | Claims Yorkshire £40000 | Account Handler Yorkshire £24000 | Healthcare North West £15000 | Claims East £15000 | Claims North West £18000 | Account Handler North West £30000 | Account Executive £50000 | Account Executive North West £60000 | Other North West £40000 | Sales & Business Development South East £28000 | Sales & Business Development South East £45000 | Sales & Business Development North West £28000 | Account Handler London £30000 | Account Handler Yorkshire £40000 | Broker Technician North West £50000 | Account Executive North West £60000 | Other £21000 | Account Handler North East £47000 | Account Executive North East £70000 | Account Handler North West £20000 | Account Handler London £25000 | Personal Lines East £40000 | Claims Wales £20000 | Claims South East £22000 | Account Handler North West £20000 | Account Handler East Midlands £28000 | Account Handler South West £40000 | Account Executive East Midlands £70000 | Personal Lines Yorkshire £22000 | Account Handler North West £40000 | Account Handler Yorkshire £27000 | Account Handler East Midlands £30000 | Account Handler East Midlands £25000 | Account Executive East Midlands £60000 | Account Executive East Midlands £60000 | Account Executive East Midlands £60000 | Account Handler Yorkshire £30000 | Account Handler East Midlands £25000 | Account Executive North West £40000 | Sales & Business Development East Midlands £50000 | Sales & Business Development North West £25000 | Commercial Underwriter North East £40000 | Sales & Business Development Yorkshire £30000 | Account Handler North West £20000 | Sales & Business Development North West £45000 | Sales & Business Development North West £25000 | Risk Management East Midlands £65000 | Account Handler London £25000 | Account Executive East Midlands £60000 | Account Executive East Midlands £25000 | Account Handler North West £20000 | Account Handler North West £35000 | Broker North West £20000 | Loss Adjusting North East £40000 | Loss Adjusting North West £40000 | Account Executive West Midlands £60000 | Account Executive London £50000 | Account Handler West Midlands £40000 | Account Handler East £25000 | Account Handler North West £30000 | Account Handler Wales £25000 | Account Handler South East £37000 | Sales & Business Development Wales £40000 | Account Handler Yorkshire £35000 | North West £35000 | Sales & Business Development Yorkshire £45000 | Account Handler North West £30000 | Account Handler South West £25000 | Motor Fleet Underwriter North West £25000 | Claims North West £25000 | Personal Lines North West £30000 | Underwriting North West £25000 | Account Handler North West £19000 | Claims North West £21000 | Broker South East £80000 | Account Executive North West £37000 | Sales & Business Development East £30000 | Account Executive East £50000 | Account Executive Yorkshire £60000 | Sales & Business Development East £50000 | Account Handler Yorkshire £27000 | Broker West Midlands £35000 | Account Handler East £32000 | Sales & Business Development North West £30000 | Account Handler Yorkshire £25000 | Account Handler North West £35000 | Sales & Business Development East £25000 | Account Handler North West £25000 | Account Executive North East £35000 | Sales & Business Development North East £45000 | Account Handler North West £23000 | Account Handler East £25000 | Account Handler North West £30000 | Other £50000 | Sales & Business Development North West £25000 | Sales & Business Development North West £20000 | Sales & Business Development North West £20000 | Sales & Business Development North West £18000 | Account Handler Yorkshire £25000 | Account Executive South East £60000 | Account Executive South West £60000 | Account Handler South West £32000 | Claims North West £22000 | Claims Yorkshire £30000 | Account Handler East Midlands £35000 | Other North West £40000 | Sales & Business Development Yorkshire £22000 | Healthcare North West £30000 | Sales & Business Development North West £30000 | Account Executive East £30000 |

Vacancy Information

Team Leader
Vacancy Reference Number:1703-34TW
Location:
Salary:
Description: Our client is looking to recruit a motivated and ambitious Team Leader within their SME Commercial and Personal lines division. The successful candidate will be responsible for a team of commercial / personal lines account handlers

Main Duties

Leadership, management and development of a high performing team.

Drive increases in the teams Operational Efficiency.

Co-ordinate and monitor the workflow of the team.

Analyse, review and quantify statistics to identify problem areas, patterns and trends.

Ensure Service Standards are met.

Ensure the team achieve compliance with all regulatory requirements.

Continually seek ways to improve Customer Service.

Train, coach and develop staff.

Monitor and control the quality of work.

Play an active part in supporting the Regional Operations Manager, contributing to planning and strategy.

Skills & Experience

Knowledge of all Microsoft applications with particular emphasis in managing a range of Excel Spreadsheets is required.

A sound understanding of company procedures and HR practices

Evidence of, coaching and motivational skills

Evidence of exceeding expectations and KPI s

Previous experience of managing a team.

Knowledge of the Commercial Insurance market is preferred although not essential.

Key Competencies

Strong team player with a positive attitude and outlook.

Strong leadership skills with the ability to lead by example and work under pressure to achieve deadlines

Self motivated and achievement orientated, with the confidence and ability to influence others at all levels

Excellent communication and presentation skills

High level of motivation, drive, enthusiasm and commitment

Strong analytical skills for data interpretation and an eye for detail

Good organisation and task planning skills with a systematic, thorough and logical approach to task completion.

A good decision maker willing to accept responsibility is vital

A desire to coach and develop staff for success.

How to apply

Please forward your CV in confidence to jobs@irsrecruitment.co.uk quoting reference 1703-34TW or visit www.irsrecruitment.co.uk and use the same reference, alternatively if you would like more information please contact Anthony Weall on 0161 601 4860.

 
For more information contact us at jobs@irsrecruitment.co.uk and attach your CV