0845 543 6288
Account Executive North West £60000 | Account Handler West Midlands £40000 | Account Handler North West £19000 | Broker South East £80000 | Account Handler East £32000 | Sales & Business Development North West £30000 | Sales & Business Development East £25000 | Account Executive North East £35000 | Sales & Business Development North East £45000 | Account Executive South East £60000 | Claims North West £22000 | Claims Yorkshire £30000 | Other North West £40000 | Sales & Business Development North West £30000 | Other North West £60000 | Account Handler South West £25000 |

Vacancy Information

Casualty Broker
Vacancy Reference Number:1707-12AC
Location: London
Description: Our client is seeking a Casualty Broker to join their team in London.

As a Casualty Broker you will be responsible for servicing accounts in an efficient manner. Your role will be to support the Associate Directors, Senior Account Executives, Producers and Brokers by meeting client demands and needs in order to achieve optimum profitable renewal retention rate and growth.


  • Assist in renewal process, preparation of submission and the gathering of information
  • Obtain renewal terms for customers and identify potential alternative quotations before producing presentations for account managers to discuss with customers
  • Prepare documentation for existing customers in relation to renewals and mid-term adjustments in partnership with management
  • Follow up on new and existing renewal business quotations and lend support to Brokers
  • Ensure all customer details are recorded accurately and entered onto system in a timely fashion
  • Under supervision, prepare renewal closings from renewal meeting minutes and ensure cover bound by renewal date
  • Assist in the RFP process as directed by senior team members
  • Deal with Insurer queries in relation to customer policies
  • Assist with customer queries relating to existing policies and liaise with insurers regarding potential changes and new terms for policies
  • Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
  • Secure delivery of policy documentation from Insurers and check prior to approval and release by Account Executive
  • Manage accounts and process payments by deliverable dates
  • Deal with account queries and credit control matters, ensuring they are resolved efficiently and any concerns are raised
  • Deal with general account queries, and ensure that they are resolved efficiently
  • Perform miscellaneous office duties in support of account servicing
  • Manage own workload in order to effectively service the client relationship and ensure placements are completed within client deadlines

    To apply for this role the successful candidate must have the following skills:


  • Holding/working towards one of the Chartered Insurance Institute Qualification: Dip CII/ FIT (Fitness Insurance Test) desirable
  • Educated to GCSE standard or equivalent

    Technical Knowledge

  • Basic knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, classes of insurance including underlying legal principles and practices relating to risk within own role capacity


  • Demonstrable previous experience within support role
  • Followed instruction with efficiency working to TOM (Target Operating Model) targets
  • Demonstrated rapport-building experience with colleagues
  • Evidence of effectively prioritising risks to manage concurrent workflow
  • Due diligence in administration and policy checks/processes
  • Good knowledge of client market and insurance industry network
  • Able to quickly grasp and interpret salient information
  • Worked to deadlines and able to anticipate change


  • Good client service focus
  • Able to identify potential risks/issues and seek advice/consultation when required
  • Due diligence and process driven to deadlines
  • Risk aware in customer handling
  • Proactive in customer-care
  • Good communication and interpersonal skills
  • Excellent planning and analytical skills
  • Deals with ambiguity
  • Accuracy and attention to detail
  • Takes initiative when assisting team members
  • Continually builds industry knowledge

    How to apply:

    To apply for this role, please forward your CV in confidence quoting reference 1707-12AC.

    Due to the high volume of applications that we receive, if you do not hear fro us within 7 days unfortunately your application has been unsuccessful.

    For more information contact us at jobs@irsrecruitment.co.uk and attach your CV